Continuing my car-ma theme from a couple of blogs ago, I did find a nice one. But if I didn’t really like and I do, I might have walked away again. I went to recent used car warehouse sale at Eastern Hills Mall, largely to just see what parked out there behind the food court. There were some vehicles parked in the mall, but I took a “what the hey” stroll to see what was out and about. Now, it should be said, that volume used car shopping is bound to be a little bleah, beige, exciting as watching paint dry, etc. And going to one of these sales is something I don’t intend to repeat.
Anyway, nestled among some overpriced SUVs, Rav4, and other oversized trucksters, I found an immaculate 2006 Toyota Corolla. It looked great, inside and out. You knew it would be worth taking a swing at, so I flagged down a Sales rep to talk more. I had him go get the key after hearing his platitudes. He returned after disappearing to an “office” the dealership set up in an empty store front. I railed at him about all the stuff I wrote about in the “carma” blog two entries ago, so why surprise him with being a jerk later, might as well let him know where I stand from the get go.
We did a couple of laps of the mall and the car and I bonded. This is where the fun stops. I tell my new best friend, Tim, that this car and I are a good match. Let’s go talk to those who need talked to
We journey into the mall “office” where more sales reps, credit people are strewn across a network of card tables and water bottles. We start the ball rolling where an hour of waiting, while furious typing breaks out buying out the rest of my existing loan, evaluating the grand am that I was driving, and the dealership deciding where they will meet me on price. Where I screwed up was telling them to give me the best you can do from the start. Forgot to check on that, but learn from me dear reader. Tim reappears and advises me to follow down Transit Road to his actual office where we will get the papers signed, he’ll get the car inspected, detailed, and ready to go.
I get to meet the finance woman. Prior to arriving, I called my dad who was the wingman on my older sister’s recent lease from the same firm. I wanted to check when his finely honed b.s. detector went off. It was at this conversation. The finance “Expert” showed my deal. Then, the “genius” revealed all these other options available for my protection to further protect my car and my investment, since “Toyotas are complicated and foreign.” That sadly is an exact quote. This car was built in the exotic foreign land of…..Kentucky (thank you Car Fax). I managed to hide my contempt for this financial whiz kid, didn’t even ask her if when her boyfriend blows in her ear, does she remember to thank him for the refill. If she was the first person I met, this wouldn’t have happened.
With most of the staff at the mall, it seemed forever to get the paperwork done, a mere four hours after I stopped by, automotively six years and 40,000 miles younger. Not a perfect transaction, customers shouldn’t have to be on guard and reps shouldn’t be like vultures, and more importantly, the dealer’s staff shouldn’t have such contempt for clients that they barely mask their misinformation to get a deal done. Positives outweigh the negatives, but there shouldn’t be negatives.
Is that so wrong?
But it is a nice ride

















