I went to my first rock concert in 1978. The tickets were bought over the counter by standing in line. This dawned on me on how simple it was watching how getting access to a major event is something the internet hasn’t made easier. In fact it might be a little more messed up. If you were a kid of the burbs, you could walk up to the National Record Mart (remember them?) and get tickets from somebody who acted like a rock star because he worked in record store, making minimum wage.
Inflation does what it does. Remember when a souvenir t-shirt was under $10? but the idea of if you can get through the Ticketmaster, Tickets.com, or Live Nation sites when a major show is announced, order your two seats and pay a “Convenience” fee tantamount to buying a third ticket? That is a little nutty, when the convenience means your printer at home, your toner, their lack of an actual person aiding your purchase. Who they paying with that fee? The electric bill? The good folks over at Kleinhans Music Hall have been hosting concerts of all colors once again and that is a great thing as the place is perfect. I had to laugh a little when a poster on twitter lamented how they were just using their box office staff instead of a “robust ticket selling website like Ticketmaster.” The same robust site that crapped out on numerous Springsteen and Roger Waters hopefuls earlier this week.
Give me a robust busy signal for a few minutes or a short line to wait in for the real deal over the computer freezing anytime. The net ain’t there yet.